Metalcutting machine tool builder Mazak Corp. has launched a new online venue to present its latest technologies, products, and training, service and support capabilities. The site, Mazak’s Virtual Technology Center, is a free service for customers.
The Virtual Technology Center — which can be accessed also through MazakUSA.com — was developed to respond to the changing demands of manufacturers, to provide machine demonstration and application training. Other features include a quarterly, online question-and-answer feature with Mazak Corp. President Brian Papke, and a video resource with channels for information on machines, industry segments, and engineering insights, known as MazakTV.
The new site presents designs ranging from simple machines through advanced multi-tasking and 5-axis machines. Visitors can view a gallery of machinery, with videos, machine specifications, and 360-degree 3D models and animations.
Customers have access to Mazak's Applications, Training, and Services departments, where CAD images and parts are displayed, and training videos and demonstrations can be accessed.
The site also invites visitors into Brian Papke's office, where he will host a live, moderated chat session each quarter. He’ll answer customers’ questions and offer insights on best practices, new machining technology, and other topics.
"Mazak prides itself on the ability to impart cost-effective, next-generation solutions that help each of our customers not only improve productivity and profitability but also gain an edge over the competition," Papke stated. "The Virtual Technology Center gives us an innovative method for providing customers with the keys to unlock their potential and Do More with their business."